Resources
for Home Care Services
in Roanoke, VA, and Surrounding Areas
Ombi Home Care Services, LLC Offers Helpful Information and Links
Do you need resources for home care services in Roanoke, VA, and surrounding areas? You’ve come to the right place. Ombi Home Care Services, LLC is proud to support our clients and their families by providing essential resources that facilitate informed decisions about home care options in Roanoke, VA. Below, you’ll find links to local community resources, healthcare information, and guides to help you understand the various aspects of our services, including home care, personal care, assisted care, and in-home care.
For further assistance, please contact Ombi Home Care Services, LLC at (540) 206-2543.
We are here to help you navigate your care options with ease and confidence.
Virginia Department of Health (Southwest Region)
Main Phone: (276) 781-7450
Website: www.vdh.virginia.gov
County Health Departments
- Montgomery County Health Department
Phone: (540) 585-3300
Address: 210 S Pepper St # A, Christiansburg, VA 24073 - Pulaski County Health Department
Phone: (540) 994-5030
Address: 170 4th St NW, Pulaski, VA 24301 - Roanoke City Health Department
Phone: (540) 283-5050
Address: 1502 Williamson Rd NE, Roanoke, VA 24012 - Blacksburg Community Health Center
Phone: (540) 951-9000
Address: 110 Roanoke St, Blacksburg, VA 24060 - Washington County Health Department
Phone: (276) 676-5604
Address: 15068 Lee Hwy, Bristol, VA 24202 - Buchanan County Health Department
Phone: (276) 935-4591
Address: 1051 Rosebud Rd, Grundy, VA 24614
Community Health Centers
- New River Valley Community Health Center
Phone: (540) 381-0820
Address: 215 Roanoke St, Christiansburg, VA 24073 - Johnson Health Center (Bedford County)
Phone: (540) 586-3711
Address: 1345 Falling Creek Rd, Bedford, VA 24523 - Tri-Area Community Health (Floyd County)
Phone: (540) 745-9290
Address: 140 Christiansburg Pike NE, Floyd, VA 24091 - Stone Mountain Health Services (Lee County)
Phone: (276) 546-5310
Address: 276 Fieldstone Dr, Jonesville, VA 24263
Support Groups and Networks for Caregivers in Southwest Virginia:
Alzheimer’s Association Support Groups
Alzheimer’s Association, Central and Western Virginia Chapter
Phone: (434) 973-6122
(Helpline: 800-272-3900)
Website: www.alz.org/cwva
Support Groups: Regular caregiver support groups in Roanoke, Blacksburg, and nearby areas for those caring for individuals with Alzheimer’s or dementia.
Virginia Family Caregiver Solutions (Via Mountain Empire Older Citizens)
Phone: (276) 523-4202
Address: 1501 3rd Avenue East, Big Stone Gap, VA 24219
Website: www.meoc.org
Services: Offers respite care, counseling, and local caregiver support groups.
Carilion Clinic Caregiver Support Groups
Carilion Clinic Roanoke Memorial Hospital
Phone: (540) 266-6000
Address: 1906 Belleview Ave SE, Roanoke, VA 24014
Support Groups: Monthly support groups for caregivers of patients with chronic conditions, dementia, or Alzheimer’s.
New River Valley Agency on Aging
Phone: (540) 980-7720
Address: 141 E Main St, Pulaski, VA 24301
Website: www.nrvaoa.org
Services: Provides caregiver respite, educational resources, and caregiver support groups across the New River Valley.
Southern Area Agency on Aging (SAAA)
Phone: (276) 632-6442
Address: 204 Cleveland Ave, Martinsville, VA 24112
Website: www.southernaaa.org
Caregiver Support Services: Offers caregiver training, respite services, and emotional support groups for family caregivers.
Wellness Center at Virginia Tech (Caregiver Support Group)
Phone: (540) 231-8173
Address: 895 Washington St SW, Blacksburg, VA 24060
Support Group: Hosts a monthly support group for caregivers dealing with the stress of caregiving, open to students, faculty, and the community.
Care Connection Caregiver Resource and Respite Program
Phone: (276) 783-8148
Location: Services offered in Marion, Abingdon, and surrounding areas.
Services: Provides support groups, respite care, and resources for caregivers of elderly adults or individuals with disabilities.
Financial Assistance Programs and Resources for Caregivers in Southwest Virginia:
Virginia Medicaid (Commonwealth Coordinated Care Plus)
Program: Medicaid offers a waiver program called Commonwealth Coordinated Care Plus (CCC Plus), which can provide financial assistance for caregivers of individuals who are elderly or have disabilities.
Eligibility: For Medicaid-eligible individuals who need long-term care. Family members can be paid to provide personal care.
How to Apply: Contact your local Department of Social Services or apply through Virginia’s Medicaid portal.
Website: https://www.dmas.virginia.gov/for-providers/cardinal-care/cardinal-care-managed-care/
Veterans Aid and Attendance Pension Program
Program: Provides additional financial benefits to veterans and their surviving spouses who require assistance with daily activities.
Eligibility: Veterans who served during wartime, meet income and asset limits, and need help with daily activities.
How to Apply: Visit a local Veterans Affairs office or apply online.
Phone: (800) 827-1000
Virginia Lifespan Respite Voucher Program
Program: Offers financial assistance to help caregivers pay for respite care, allowing them to take a break from caregiving duties.
Eligibility: Caregivers providing care to a family member of any age with special needs. The program provides reimbursement for up to $400 of respite care.
How to Apply: Contact Virginia Caregivers Coalition for details.
Phone: (804) 828-1525
Website: www.vda.virginia.gov/vlrv.htm
Virginia Lifespan Respite Voucher Program
Program: Offers financial assistance to help caregivers pay for respite care, allowing them to take a break from caregiving duties.
Eligibility: Caregivers providing care to a family member of any age with special needs. The program provides reimbursement for up to $400 of respite care.
How to Apply: Contact Virginia Caregivers Coalition for details.
Phone: (804) 828-1525
Website: www.vda.virginia.gov/vlrv.htm
National Family Caregiver Support Program (NFCSP)
Program: Administered by local Area Agencies on Aging (AAAs), the NFCSP provides respite care, financial support, and assistance with caregiving expenses.
Eligibility: Caregivers of adults aged 60+ or individuals with Alzheimer’s. Offers small grants to pay for respite care or caregiving supplies.
How to Apply: Contact your local Area Agency on Aging (e.g., New River Valley Agency on Aging, Mountain Empire Older Citizens).
New River Valley Agency on Aging: (540) 980-7720
Mountain Empire Older Citizens (MEOC): (276) 523-4202
Website: https://acl.gov/
Virginia Department of Social Services (Auxiliary Grants)
Program: Offers financial assistance through the Auxiliary Grant Program, which helps low-income older adults and individuals with disabilities pay for care in an assisted living facility or adult foster care.
Eligibility: Must be eligible for Supplemental Security Income (SSI) or have low income and need assistance with daily activities.
How to Apply: Contact your local Department of Social Services.
Phone: (855) 635-4370
Website: www.dss.virginia.gov
Caregiver Financial Assistance through Medicaid Waivers
Program: Virginia offers several Medicaid waivers that can provide financial compensation to family caregivers who are delivering in-home care to individuals with disabilities or chronic conditions.
Eligibility: The individual receiving care must be eligible for Medicaid and meet waiver-specific requirements.
Elderly or Disabled with Consumer Direction (EDCD) Waiver: One option to pay family caregivers.
How to Apply: Visit the Virginia Department of Medical Assistance Services (DMAS) website or speak with your local Medicaid office.
Phone: (804) 786-7933
Website: www.dmas.virginia.gov
Supplemental Security Income (SSI)
Program: SSI provides monthly financial assistance to individuals who are aged, blind, or disabled. Some caregivers may qualify for benefits if the person they care for qualifies for SSI.
Eligibility: Individuals with limited income and resources who are disabled, blind, or 65+.
How to Apply: Apply through the Social Security Administration (SSA).
Phone: (800) 772-1213
Website: www.ssa.gov/ssi
Virginia Energy Assistance Program
Program: Offers financial help with heating and cooling costs, which can alleviate financial strain for caregivers.
Eligibility: Low-income households caring for elderly or disabled individuals.
How to Apply: Contact your local Department of Social Services.
Phone: (855) 635-4370
Key Resources and Information on Legal Rights and Ethical Considerations in Home Care for Caregivers and Individuals Receiving Care in Southwest Virginia:
Virginia Department of Health (VDH) – Home Care Regulations
Overview: The VDH oversees home care agencies and enforces regulations to ensure safety, quality of care, and protection of patient rights.
Legal Rights: Home care patients in Virginia have the right to be informed of their care plan, privacy, dignity, confidentiality, and the right to refuse treatment.
Contact:
Phone: (804) 864-7001
Website: www.vdh.virginia.gov
Virginia State Law – Home Health Care Bill of Rights
Overview: Virginia law outlines patient rights under the Home Health Care Bill of Rights. This includes:
The right to receive quality care in the least restrictive environment
Freedom from abuse, neglect, or exploitation
The right to participate in decisions about care and treatment
The right to access medical records and have confidentiality respected
Resource: Consult the Virginia State Code for detailed legal obligations of home care providers.
Website: law.lis.virginia.gov
Long-Term Care Ombudsman Program
Overview: The Ombudsman Program advocates for the rights of individuals receiving long-term care services, including home health care, ensuring their legal rights are upheld. They address issues related to care quality, neglect, or abuse.
Services: Provides free assistance to caregivers and care recipients regarding disputes or complaints.
Contact:
Phone: (800) 552-5019
Website: www.elderrightsva.org
Mountain Empire Older Citizens (MEOC) – Legal Assistance Program
Overview: MEOC provides legal support for elderly caregivers and care recipients, offering advice on guardianship, durable power of attorney, living wills, and Medicaid.
Ethical Considerations: Caregivers must ensure their decisions reflect the wishes and rights of the care recipient and avoid conflicts of interest.
Contact:
Phone: (276) 523-4202
Website: www.meoc.org
Virginia Division for the Aging – Legal Services
Overview: The Division for the Aging offers legal assistance to low-income elderly adults and their caregivers on matters such as health care directives, guardianship, and advance care planning.
Ethical Issues Addressed: Addresses situations involving decision-making capacity, advance directives, and ethical treatment in end-of-life care.
Contact:
Phone: (804) 662-9333
Website: www.vda.virginia.gov
National Academy of Elder Law Attorneys (NAELA) – Virginia Chapter
Overview: NAELA provides resources for finding elder law attorneys who specialize in estate planning, guardianship, and protecting the rights of seniors and their caregivers.
Ethical Considerations: Ensures that caregivers are making legally sound decisions regarding finances and health care in alignment with the care recipient’s desires.
Contact:
Phone: (703) 942-5711
Website: www.naela.org
Virginia Elder Justice Coalition
Overview: A coalition dedicated to addressing elder abuse, financial exploitation, and neglect in Virginia. They provide resources for caregivers on identifying and preventing abuse.
Legal Rights: Care recipients are protected under Virginia’s Adult Protective Services (APS) laws, which mandate reporting and addressing cases of abuse or exploitation.
Contact:
Phone: (888) 832-3858 (APS Hotline)
Virginia Department of Social Services – Adult Protective Services (APS)
Overview: APS protects vulnerable adults from abuse, neglect, or exploitation and investigates complaints.
Legal Requirements: Caregivers and home care providers are legally obligated to report suspected abuse or neglect.
Contact:
Phone: (888) 832-3858
Website: www.dss.virginia.gov
Advance Care Directives and Ethical Considerations
Overview: In Virginia, individuals have the right to create Advance Directives (living wills, medical powers of attorney) to specify their medical care preferences in case they become incapacitated.
Ethical Considerations: Caregivers should respect the care recipient’s decisions as outlined in these legal documents and ensure they are followed.
Resource: The Virginia State Bar provides templates and guidance for setting up advance care directives.
Website: www.vsb.org
Legal Aid Society of Southwest Virginia
Overview: Offers free legal advice and representation on issues like guardianship, estate planning, Medicaid applications, and elder law.
Contact:
Phone: (866) 534-5243
Website: www.svlas.org
Contact Ombi Home Care Services LLC Today for the Following
- Complete/Partial Bath
- Dress/Undress
- Assist with Toileting
- Transferring
- Personal Grooming
- Assist with Eating/Feeding
- Ambulation
- Turn/Change Position
- Bowel/Bladder
- Supervision
- Prepare Breakfast
- Prepare Lunch
- Prepare Dinner
- Clean Kitchen/Wash Dishes
- Make/Change Bed Linen
- Clean Areas Used by Individual
- Listing Supplies/Shopping
- Individual’s Laundry
- Medical Appointments
